Drill robot does not pass "Submitt"

Hi

I sent in a PCB for two days ago and the drill robot still says it is “Submitted”,

is it supposed to take this long time ?

Also, according to the FAQ, it says that it is desirable that I mark the outline

of the PCB, I have done this by using “dimension” lines in EAGLE, is this enough ?

Third, my board is 33x47 mm, accorign to the dimension lines in EAGLE, however

BatchPCB report the board to be 31x44 mm, why is that ?

Regards Stefan