Error in connecting operator in Australia

[Aung]

I got Sparkfun lte cat m1/nb-iot shield and followed Example 00_Register operator. It worked and Blue LED was on but SMS is not receiving. So I turned off and start again. It keeps showing Error connecting to the operator.

19:49:29.907 → Initializing the LTE Shield…

19:49:29.907 → …this may take ~25 seconds if the shield is off.

19:49:29.907 → …it may take ~5 seconds if it just turned on.

19:49:30.760 → LTE Shield connected!

19:49:30.794 →

19:49:30.794 → Setting mobile-network operator

19:49:30.828 → Set mobile network operator to Default

19:49:30.862 →

19:49:30.862 → Setting APN…

19:49:30.896 → APN successfully set.

19:49:30.930 →

19:49:30.930 → Press any key scan for networks…

19:49:33.820 → Scanning for operators…this may take up to 3 minutes

19:49:33.854 →

19:51:16.697 → Found 3 operators:

19:51:16.697 → 1: 505 02 (50502) - AVAILABLE

19:51:16.731 → 2: 505 03 (50503) - AVAILABLE

19:51:16.765 → 3: 505 01 (50501) - AVAILABLE

19:51:16.799 →

19:51:16.799 → Press 1-3 to select an operator.

19:51:27.372 → Connecting to option 1

19:54:27.632 → Error connecting to operator. Reset and try again, or try another network.

19:54:27.700 → Connection info:

19:54:27.734 → APN: hologram

19:54:27.768 → IP: 0.0.0.0

19:54:27.802 → RSSI: 16

19:54:27.836 →

[paulvha]

try to select the AP of the mobile provider instead of hologram. At least I got an IP as a result…

[Aung]

Hi Paul

I used hologram SIM card and it was already activated . It connected fine at the beginning but not receiving SMS. After reconnecting again, it showed the error as above.

[TS-Brandon]

Hello Aung,

Between ‘successful’ connections, did anything change like your setup’s location? Australia is listed as a covered country, however, there could be dead spots like with any cellular network. That’s one option to consider.

Are you able to see any activity on your Hologram Dashboard from that SIM card? (See image below)

[Aung]

Hi Brandon,

I took out the Sim card and reset the power between successful connection. I did not change setup location. I tried two different locations and tried other operators - Telstra and Vodafone. They all failed to connect.