Error on new-to-me board

Qwiic System
1

Just trying to upload blink and I’m getting the error below. The board was used before I purchased it, and seems to have blink already uploaded. I’m not sure what’s causing the error. I’ve got the manufacturer’s cable, so I know it’s not that.

ERROR: Could not determine the JLink serial number of the device corresponding to serial port ‘COM3’, which reports serial number ‘DN028LW5A’.
DONE
Failed uploading: uploading error: exit status 0xffffffff

2

Which board are you using?

When you plug it in, how many COM ports appear?

3

I’m using an older Redboard, only one COM port appears when plugging it in.