I was having problems using the UM96 COM2 port jumpered for “RS232” operation. It would work with some devices but not others. Further investigation showed that the idle state of the lines was 0V, not -3 to -12. (I didn’t have access to a scope to check the high state.)
Replacing COM2 with a MAX232 level converter connected to the COM1 (TTL) lines solved the problem.
Perhaps Spark Fun could investigate and comment? The advertising for this part, “This unit can be attached … directly to RS232 for incredibly simple serial cable replacement!”, may not be entirely correct.