I can't even find my Redboard on Device Manager

I got my RedBoard Qwiic today and tried to connect it but the Port menu in Arduino IDE is grayed out.

I tried installing FTDI and CH340 drivers but it did not work.

I tried this

https://forum.arduino.cc/index.php?topic=73748.0

Step 5 produced no sound and nothing past that worked.

In Device Manager → Ports (COM & LPT), it just lists ECP Printer Port (LPT1). There is no icon with a exclamation point like some guides show.

I’m not sure what to do next. Is my board just a dud?

You should at least be getting something in device manager.

Try a different USB cable, I’m thinking you might have a charging only cable that doesn’t have data lines inside.

Huzzah! That was the problem. I didn’t even know there were charging only cables. Everything including the sensor I bought is working great. Thanks

I’ll drop this link here if anyone has a similar issue.

https://www.dignited.com/50330/usb-data … ss%20wires.

My data cable is much thicker the charging only cable.

Hello All, I am a brand new user with an older Sparkfun SIK. I have the identical problem described by witeka6, but I’m using the red usb cable that came with my kit, and about 5 years ago when I first connected everything up, it all worked great and I had a blinking LED experiment. Then life and job got busy so the kit stayed on the shelf for quite a while (the book says this is SIK ver 3.2 to show how old it is). Now, when I try to use it, I have the board set as Aduino UNO as prescribed, but I get the grayed port problem as noted but I’m using Win10 and a different PC than originally. I installed the oldest version of IDE that seemed still viable, which is 1.0.6 thinking that the latest versions would not be backward compatible but I can’t tell if that is true or not. In any case after many hours of messing with the same drivers and the Device Manager that witeka6 noted, still no luck uploading a new program to overwrite the BLINK routine - the board is powered up and blinking, but the IDEsoftware does not recognize it. What am I missing here? Many thanks as I’m home with the flu and finally have time to play with it for a few days! I am close to taking it to Goodwill and just calling it quits until I’m retired and can buy a newer version of the SIK, but that seems pretty sad.

I’ll add here that when I plug the SIK and current cord into my Windows10 computer, there is no audio indicating a new device and the Device Manager is unaffected. Is that a solid clue that the cable is the problem or maybe something else someone can suggest? I know it is supplying power or the board would not be lit up.

I resolved the problem by looking very carefully at the Device Manager - there is a Port option that only shows when the USB cable is connected; reassigned that port to 13 using the Advanced setting for the FTDI driver, and I’m off and running now.