Jetbot 2.0 - lack of power to the wheels

I just purchased and assembled a Jetbot 2.0. When I execute the Basic Motion program, the device barely moves. The battery is fully charged and I have the power connected to the red USB connector.

Has anyone seen this before? Any suggestions on how this issue can be resolved

TIA,

jwmiller

Solved the problem; The wheels were dragging on the side of the frame.

Glad you figured the issue out. Robots projects have plenty of variables and can be tricky to troubleshoot.

Let us know if you run into any other issues.