Hello,
I received my RFID reader in the mail and began to go through the setup steps shown on the website using the universal reader assistant. I connected everything as shown using the usb to serial port and started up the program. Setup the program as shown and clicked “Read”, but once I click read it never shows any tags even though I am holding them very close to the reader. When I click “Read” my computer chimes the sound for a usb port getting disconnected. I think my reader is being disconnected as soon as I press read and it won’t read any of my tags. Any help would be appreciated. The power light is on and the reader says its connected during all of this, I have also tried multiple usb cords.