Need help with your Helium Network Device?

If you are needing assistance in setting them up or are having issues getting them to function, we recommend contacting the manufacture for help. The links below go to the manufacturers support page and the manufacturers technical support discord server, you should be able to get help on either. :slight_smile:

https://helium.nebra.com/support

https://discord.com/invite/helium

And here are some handy guides to help with the practical aspects of set-up:

https://helium.nebra.com/handy-guides/first-days

https://helium.nebra.com/handy-guides/h … l-location

https://nikhawks.medium.com/a-rough-gui … 96b0b81343

https://helium.nebra.com/handy-guides/a … connectors

Our returns policy for Nebra miner products are the same as reflected in Nebra’s return policy found here:

https://www.nebra.com/pages/returns-policy

For all other topics, feel free to post in this categoy.