NEED SOME INFO WITH MY [RMA Request] - 9765073

Hello, a couple of months ago I had a problem with my rtk express and support generated a rma last month and I sent this device with the shipping guide that they gave me, I was notified that my equipment was repaired and functional, there were requests about I changed my default shipping address and I did it twice, a few days ago I was charged approximately 60 dollars by Sparkfun, but they have not answered my emails. Is this a shipping charge? And if that’s the case, can I contact someone else in support to get a tracking number or find out the status of my device?

link of my thread: viewtopic.php?f=116&t=60641

I have you ticket open in our CRM and am actively trying to assist you. Please keep our communications via the Email chain we have going.

If you could reply to our Email thread with more details about the charge you are seeing that would be very helpful.