Pi AI Hat+ 13 TOPS, no power

Just purchased my first Pi 5 and AI Hat.

Pi powers on and does everything fine but there’s no life from the AI Hat.

The LED on the Hat does not light up.

Using a Cana 27W power supply.

DOA?

Maybe - can you share a photo of it installed? In particular seeing the GPIO alignment/mounting and whatnot might prove useful

Pi is powered but not the Hat. Tried different PCIe cables too

I think it’s DoA. Was it purchased from us? If so head over to Return Policy - SparkFun Electronics (contact vendor if purchased elsewhere) and we’ll get ya squared away

I got my replacement and it’s the same.

I’m getting 3.3V and 5V on the Pi GPIO so figure the hat is getting power but it’s not powering on nor is the Pi seeing it.

They’re not too far apart either.

Try a different power supply and disconnect the peripherals that are attached (just apply power)…any change? If not, there might be an issue with the Pi instead

Only things that are connected to the Pi is the optional fan, USB mouse/keyboard and screen. No change if I unplug the USB and fan.

I don’t have another 27W power supply. Max I have lying around is a 10W. I get the message that there’s not enough power when I power on.

Between troublehsooting the AI hats, I broke the little PCIe slot retention clip on both boards.