Problem with Pinecil

Hi, I have a defective Pinecil and was directed here. The pinecil power cycles randomly and frequently fails to properly negotiate PD. I have tested against multiple known good PD sources and cables, including one cable/source that was happily running another Pinecil. I would like to replace the defective device. I suspect there is a bad contact in the USB-C port out of the box. Thanks!

Gotcha, I found your account and see Maria set you up with an RMA today - follow up with her and she’ll get ya squared away!