RTK Facet not charging battery

Hi,

I have two RTK facets that will no longer charge. The green LED does not light up and neither will turn on even if plugged into power. Have sent both units back to SF previously but neither has worked since their return.

Not sure what to do, any help is appreciated.

I’m really sorry for the hassle! If you’ve already sent them in for repair, you can either send them back again for review or work with tech support to start a return and refund. https://www.sparkfun.com/returns