I’ve had an RTK facet since September. All has been well until I went out one day and realized the battery was dead. I’m not getting a charging light. I have verified USB cable is good, tried another cable, tried another power supply.
Im also not getting any response on plugging USB into computer.
update: I got unit to power on, but looked like it was stuck in a reboot loop, presumably because of low battery, plugged usb cable in, it booted up and does show up to computer, but no charging.
My apologies for the problems.
WRT low voltage reboot - this was fixed (https://github.com/sparkfun/SparkFun_RT … /issues/83) in firmware 2.0 and above. What version are you running? Firmware version can be found here: https://docs.sparkfun.com/SparkFun_RTK_ … re_update/
Charging is a different issue. I’m not sure why the unit is not charging. Sounds like you’ve tried the most common culprits (wall adapter and cable). Please start an RMA: https://www.sparkfun.com/returns and we’ll get it fixed up.
Thanks for the reply, will do.
One more piece of information: I left the unit on bench connected to charger and powered on, it stayed on all day but still shows empty battery.
I have had the same or similar problem and just generated the same question about uploading.
Can high ambient temperatures be a problem?
The Facet has a charge cutoff due to temperature and if the ambient temperature is close to cutoff I assume that it can prevent charging.
In my area it has exceeded 30 degrees Celsius and I assume that inside the Facet there may be more.
I’ll try at night when the temperature drops.