Target failed to enter bootloader mode

I am attempting to program an artemis module via uart interface and the ch340c chip and the arduino ide. The code compiles but then throws the error below when attempting to upload. Can anyone help me with this? This happens on multiple computers and operating systems. Thank you!

Artemis SVL Bootloader

Target failed to enter bootload mode. Verify the right COM port is selected and that your board has the SVL bootloader.

…is the right COM port selected and the SVL bootloader being used? Go through this section https://learn.sparkfun.com/tutorials/de … rogramming as well

Was a solution found to this? I’m trying to program a Thing Plus Explorable using a new Macbook Pro (with Apple’s M2 Max silicon) and am getting this same error.

Thanks,

-Matt