Unable to flash Artemis Thing Plus on macOS Sequoia

Development Boards Artemis
1

I have several Artemis Thing Plus boards that I was using successfully with macOS Sonoma however, I recently upgraded to macOS Sequoia and I am no longer able to upload a sketch to the boards… Here is a short flick of the IDE - I have even tried the nightly build of the IDE. Any ideas how to troubleshoot/debug the issue?

Screen Recording 2024-09-21 at 2.46.00 PM

2

Are you using a USB hub? Some users have reported that macOS Sequoia has issues with USB hubs or devices not being detected properly. Try to connect the Artemis board directly to your Mac, bypassing any USB hubs, and see if the issue persists

3

Thanks for the reply but I am not using a hub. I am using an Apple USB C braided cable (their newest) connected directly to a MacBook Pro M3 Thunderbolt 4 port (USB-C compatible). This is the exact same configuration that worked under macOS Sonoma. I even opened a brand new Artemis Thing Plus (i.e. that had never been flashed) and it fails in the same way.

Other failed solutions that I have tried beyond above:

  1. Create a macOS Sonoma VM using Parallels Desktop however, you can not redirect a usb port to a macOS VM that is running on Apple Silicon
  2. Create a Windows VM using Parallels Desktop and while I was able to redirect the usb port to the Windows VM, the Windows version of the Arduino IDE failed in the exact same way
  3. Connect the Artemis Thing Plus to a USB-C port on the back of an Apple Studio Display
  4. Insert a Belkin USB-C hub between the MacBook Pro Thunderbolt 4 hub and the Artemis Thing Plus.
  5. Use a difference USB-C cable (Apple’s older non-braided cable)
  6. Different port upload speeds

What I really need are some ideas for troubleshooting - like, how to turn on the Arduino IDE debug logging, trying a command-line flasher that might work better or provide better diagnostics. Perhaps there is a way to the Thing Plus into SVL Bootloader mode (I couldn’t find anything on the web for that).

4

I also just tried the Artemis Firmware Uploader 3.0.0 and it fails to upload to the Artemis Thing Plus on Sequoia with the same error.

Screenshot 2024-09-23 at 2.51.13 PM
Screenshot 2024-09-23 at 2.51.13 PM1606×1274 178 KB

5

I think you are either going to have to roll back your version of mac OS or use a different computer.

Apple (famously) breaks a lot of arduino type devices every time they do an update. Things eventually settle out but until then you’re kind of stuck.