Consider posting on the Jetson Nano forums for assistance. Their forums have technicians who are extremely knowledgeable about the product which could result in faster replies with more information.
https://devtalk.nvidia.com/default/boar … tson-nano/
Also, consider checking this general FAQ out as well here: https://forums.developer.nvidia.com/t/j … -faq/82953
Feel free to post on our SparkFun forums if you feel like your topic relates more to our services and forums.