Problems with RTK Torch

GPS/GNSS
1

Hey all,
We’ve run into two problems while trying to set up our Torch.

  1. After updating the firmware to 2.0 using GUI, the WiFi config menu no longer works. It can be connected to and rtk.local pulls up with blank boxes. We can’t save or make any changes or reset to factory defaults from this. Luckily, the config menu can be accessed through a wired connection with Tera Term, but we will not have access to a laptop in the field and would like to rely on mobile devices. I have tried to do a factory reset from Tera Term and this did not fix the problem.

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  2. We cannot get the Torch to achieve RTK float or fix with SW Maps. No matter how long we wait outside SW Maps reports a single fix type. We followed the instructions located here: Quick Start - RTK Torch - SparkFun RTK Everywhere Product Manual. The GNSS icon flashes orange and green and PointPerfect says the thing is active. We are using a PointPerfect Developer plan.

Does anyone have any help fixing these issues? Thanks in advance!