Raspberry 5 Development Kit - SD card not detected

New Purchase last week. Using Pi power supply.

Only two LEDs light on the PI5 when you plug in power supply. Power Supply LED is red for a few seconds then turns off. Status LED is solid Green. Power ON device shows diagnostics on screen. Power Supply detected at 5000mA.

SD: card not detected. (says the on-screen diagnostic)

OS does not boot. No LED near SD card slot. Or, maybe that’s just for SSDs.

Tried re-imaging the card. Using Raspberry PI Imager on MacOS. ScanDisk microSD card ultra Plus 64GB. The Mac OS will read the SD Card. Raspberry 5 will not.

Tried re-imaging for a Raspberry 2. SC card works in a Raspberry 2. I think the Card is okay.

Back to the PI 5
Tried re-imaging for Raspberry PI 5 with Armbian OS. Same story: SD card not detected.

What do I try next? RMA for a replacement?

Yea it sounds like a bad board; was it purchased from us? If so head over to Returns (contact vendor if purchased elsewhere) and we’ll get ya squared away