Raspberry Pi 256GB SSD Kit Not working

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Hello, I bought a Raspberry Pi 256 SSD Kit and have had multiple issues getting it working.

  1. The offset spacers would not work with my RPI 5 because it is mounted on the RPI 7 inch screen. See: Raspberry Pi SSD Kit Standoff replacements - #3 by odymaui

  2. After getting the correct working offsets, the stacking header pins were the wrong size. The provided pins were too short to use. I got longer pins so that I could power the RPI 7 inch screen.

  3. once I got the RPI 256gb SSD kit installed, it is not recognized and doesn’t appear to be found.

I am still working working through getting the m.2 ssd kit working but am strongly thinking it is defective m.2 / ssd unit(s).

I opened a support thread in the Raspberry Pi forum here: https://forums.raspberrypi.com/viewtopic.php?t=379680 and haven’t made much progress.

Is it possible to exchange and get a new SSD Kit? I am guessing that the unit is defective.

Because of delays with shipping of parts, I don’t want this to become too old and not qualify for a replacement.