RTK Facet L-Band: Device hardware code not whitelisted

Unboxed a new Facet L-band today, Firmware V3.6

For Device ID: A0B7655EF23E

First attempt to update the Keys says Hardware Code Not Whitelisted.

Subsequent attempts report HTTP response error -1

Can SparkFun please whitelist this Device ?

Thanks,

Ryan

Connecting to: https://api.thingstream.io/ztp/pointperfect/credentials

HTTP response error 403: Device hardware code not whitelisted

Bluetooth broadcasting as: Facet L-Band Rover-F23E

WIFI_OFF

Menu: PointPerfect Corrections

Days until keys expire: No keys

  1. Use PointPerfect Corrections: Enabled

  2. Toggle Auto Key Renewal: Enabled

  3. Provision Device

  4. Show device ID

k) Manual Key Entry

x) Exit

Device ID: A0B7655EF23E

Menu: PointPerfect Corrections

Days until keys expire: No keys

  1. Use PointPerfect Corrections: Enabled

  2. Toggle Auto Key Renewal: Enabled

  3. Provision Device

  4. Show device ID

k) Manual Key Entry

x) Exit

3

Connecting WiFi…

Connecting to: https://api.thingstream.io/ztp/pointperfect/credentials

HTTP response error -1:

Bluetooth broadcasting as: Facet L-Band Rover-F23E

*WIFI_OFF

Menu: PointPerfect Corrections

Days until keys expire: No keys

  1. Use PointPerfect Corrections: Enabled

  2. Toggle Auto Key Renewal: Enabled

  3. Provision Device

  4. Show device ID

k) Manual Key Entry

x) Exit

I just checked and that ID is not whitelisted. It is now, please give it another try.

Thanks @sparky !

Days until keys expire: 32

Perfect!

I’ll check how we missed your device ID.

Hi I am having a similar problem, I have the wifi connection set correctly, but I am getting the following error "Connecting to: https://api.thingstream.io/ztp/pointperfect/credentials

HTTP response error -1:

Bluetooth broadcasting as: Facet L-Band Rover-EDCA

*WIFI_OFF"

This occurs under the pointperfect section whenever I try to update the keys.

Additionally the Device ID is A0B7656AEDCA

Rich,

Go ahead and try again. We reset the whitelisting on it, so it should be working. If you run into any more issues, let me know and I’ll dive into it.

Hi swells,

I just attempted again this morning and I am still receiving the same error, I am not sure if I have to change something under the wifi_configuration tab for this. Connecting WiFi…

Connecting to: https://api.thingstream.io/ztp/pointperfect/credentials

HTTP response error -1:

Bluetooth broadcasting as: Facet L-Band Rover-EDCA

*WIFI_OFF